Refund Policy

All Sales Final

All sales on deltalabspeptides.com are final. Delta Labs does not accept returns or exchanges on any product. Once an order is placed and payment is confirmed, the transaction is complete.

This policy exists because:

• Research chemicals must maintain a documented chain of custody for safety and compliance purposes
• Returned products cannot be restocked or resold under our quality assurance standards
• The integrity and purity of research chemicals cannot be verified after they leave our facility

Damaged or Incorrect Orders

If you receive a product that was damaged in transit, or if you received an incorrect product (wrong item sent), please contact us within 48 hours of delivery at info@deltalabspeptides.com with:

• Your order number
• A clear description of the issue
• Photographs of the damaged or incorrect item and packaging

We will review each case individually and, at our sole discretion, may offer a replacement or store credit for verified shipping damage or fulfillment errors.

Lost or Stolen Packages

Delta Labs's responsibility for an order ends once the shipping carrier confirms delivery at the address provided by the buyer. After carrier-confirmed delivery, the buyer assumes all risks of loss, theft, damage, or misplacement. We recommend shipping to a secure address.

If a package is marked delivered but not received, please first check with neighbors and your building management, then file a claim with the carrier. Contact us if you need the tracking information.

Order Cancellations

Orders may be cancelled only before they have been processed for shipment. Once an order has been packed and a tracking number assigned, it cannot be cancelled. To request a cancellation, contact us immediately at info@deltalabspeptides.com with your order number.

Contact

Questions about your order? Email us at info@deltalabspeptides.com. We respond within 1–2 business days.